You may be surprised to find that a small company called Consumer Cellular has the highest customer rating, even over the main providers of Verizon Wireless, U.S. Cellular, Sprint and T-Mobile. A survey compiled by nearly 90,000 Consumer Reports subscribers stated that not only did Consumer Cellular have the highest satisfaction rate, but that the highest satisfaction rates were all related to small cellular services. The survey measured for phone support, web problems, voice, text, value, data, staff knowledge and staff courtesy. This information was found at CIO Magazine.
This information does not mean that everyone necessarily should go switch carriers immediately though. Most of these smaller companies utilize the big 4's networks. and should be looked at for the value of money and services Link to source used: http://www.cio.com/article/3011946/consumer-electronics/big-four-wireless-carriers-get-poor-scores-in-consumer-reports-ranking.html
0 Comments
Leave a Reply. |
AuthorMy name is Alex Schmidt. I am a recent graduate from Colorado State University. This site began as a school project, but now Id like to grow it. New articles every week! Archives
August 2017
Categories |